Please reach us at info@heartworkscareers.com if you cannot find an answer to your question.
We connect businesses with pre-screened, highly skilled Filipino virtual assistants who specialize in different fields , from admin and customer support to marketing, creative, tech, and operations. Each VA is matched based on your specific business goals and work preferences.
No. We operate on a placement-only model. That means you directly pay and manage your VA once matched. Heartworks facilitates the recruitment, vetting, and onboarding process to ensure a smooth start for both sides.
Typically 1–2 weeks, depending on the role and your specific requirements. For urgent roles, we can prioritize the search and often match within a few days.
Yes. We provide a replacement guarantee within a defined period, if the VA does not meet the agreed expectations.
Yes! You can choose part-time (10–20 hours/week), full-time (30–40 hours/week), or project-based setups depending on your business needs.
Each candidate goes through a multi-step vetting process, including skills testing, English communication assessment, background verification, and live interviews with our team before being presented to clients.
Our VAs are flexible and can adjust to various time zones — including US, UK, Canada, Australia, and others, to ensure smooth communication and workflow alignment.
Simply book a discovery call with our team using the link on our site. We’ll discuss your needs, goals, and preferred setup, then start the matching process right away.
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